Privacy Policy for SuperMaker AI
Effective Date: 2025-04-29
Introduction
Welcome to SuperMaker AI (also referred to as "Company", "We", "Us", or "Our")!
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website at https://supermaker.ai and our mobile application.
By using our Service, You agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions or concerns, please contact us at [email protected].
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
- Website refers to SuperMaker AI, accessible from https://supermaker.ai
- App refers to the SuperMaker AI mobile application
- Account means a unique account created by You to access our Service
- Company (referred to as "the Company", "We", "Us" or "Our") refers to SuperMaker AI
- Cookies are small files placed on Your device by a website, containing details of Your browsing history
- Device means any device that can access the Service, such as a computer, mobile phone, or tablet
- Personal Data is any information that relates to an identified or identifiable individual
- Service refers to the Website and the App, including all AI-powered features for video generation, image processing, and related tools
- You means the individual accessing or using the Service
Information We Collect
Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:
- Name
- Email address
- Payment Information
- Usage Data
If You use the App, We may also collect technical data such as app usage statistics, crash logs, and device identifiers to monitor and improve functionality.
Information from Third-Party Services
The Company allows You to create an account and log in through third-party services such as Google.
If You register through these services, We may collect Personal Data associated with Your third-party account, such as:
- Your name
- Your email address
- Your profile information
For Google Sign In: When you use Google Sign In, Google may provide us with your name, email address, profile picture, and basic profile information.
Non-Personal Data
We also collect non-personal data through web cookies and tracking technologies, including:
- Analytics cookies (Google Analytics, Microsoft Clarity)
- Advertising cookies (Google Ads)
- Performance and usage statistics
- Website interaction data
- App usage analytics
You can control these cookies through our cookie consent banner on the website or through your device settings for the App.
Permissions and Device Features in the App
To provide you with the full functionality of our Service, the SuperMaker AI mobile app may request access to certain features on Your Device:
Camera and Photos:
- Required for creating AI-generated videos and uploading images for video effects
- Images are processed on our servers and automatically deleted after video generation
- Manage in: Settings > SuperMaker AI > Photos
Push Notifications:
- Required for notifying you about video processing completion, updates, and service messages
- Manage in: Settings > SuperMaker AI > Notifications
You can manage or revoke these permissions at any time in Your Device's settings. However, disabling certain permissions may limit functionality.
Face Data and Photos Usage
Our app does not collect or process any facial recognition data or biometric identifiers for AI or analytics purposes.
When using features like the camera or photo upload, the images may include human faces. These images are used solely for the video generation of our AI video effects, such as stylizations or transformations.
Uploaded images are temporarily stored on our servers for processing and are automatically deleted shortly after the video is generated. In some cases, the images may be shared with trusted third-party rendering providers who are contractually bound not to retain or misuse any data.
By using the camera or upload feature, you consent to this limited and temporary use of your image strictly for creative purposes.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring usage of the Service on both the Website and App
- To manage Your Account and provide access to different functionalities available to registered users
- To process transactions and deliver the services you have requested
- To contact You via email, push notifications, or other communications regarding updates, security alerts, and support messages
- To provide You with news and special offers about our services, unless You have opted not to receive such information
- To manage Your requests and provide customer support
- For data analysis to identify usage trends, determine the effectiveness of our campaigns, and improve our Service
- To provide personalized recommendations and enhance your user experience
- For troubleshooting and resolving technical issues
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements and policies
- Provide and improve our Service
Usage Data is generally retained for a shorter period, except when used to strengthen security, improve functionality, or when legally required to retain it longer.
Uploaded images and videos are automatically deleted shortly after processing is complete, typically within 24-48 hours.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data We have collected about You.
You may:
- Update, amend, or delete Your information by signing in to Your Account and visiting account settings
- Contact Us at [email protected] to request access to, correct, or delete any personal information
- Uninstall the App at any time to cease data collection via the mobile application
Please note that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Security of Your Personal Data
The security of Your Personal Data is important to Us. We use commercially acceptable means to protect Your Personal Data, including:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security audits
- Access controls and authentication measures
However, no method of transmission over the Internet or electronic storage is 100% secure. While We strive to protect Your Personal Data, We cannot guarantee its absolute security.
You are responsible for maintaining the security of Your Device and account credentials. We recommend enabling security features such as passwords or biometric locks on your device.
Content Restrictions
To maintain a safe, ethical, and responsible platform, we have established content restrictions for all users.
Prohibited Content
We prohibit the following types of content:
- Illegal Content: Content that promotes or facilitates illegal activities
- Harmful Content: Content that incites hatred, violence, or discrimination
- Explicit or Adult Content: Pornographic, excessively violent, or inappropriate content, including depictions of abuse
- Intellectual Property Infringement: Content that infringes copyrights, trademarks, or other IP rights
- False or Misleading Content: Intentionally deceptive content presented as factual
- Privacy Violations: Content that discloses personal information without consent
- Hate Speech: Content promoting hatred or discrimination based on protected characteristics
- Harassment and Bullying: Content targeting individuals or groups with intent to harm
- Self-Harm Content: Content promoting or glorifying self-harm or suicide
- Spam and Malware: Spam, malware, or content intended to phish or scam users
- Impersonation: Misleading impersonation of individuals, organizations, or entities
AI-Generated Content Restrictions
- No Misrepresentation: You must not represent AI-generated content as being created by you without proper disclosure
- No Sensitive Data Input: You must not input sensitive personal data (racial/ethnic origin, political opinions, religious beliefs, health data, sexual orientation) into our AI tools
- No Harmful Outputs: You must not use our AI tools to generate harmful, offensive, or prohibited content
Enforcement
We reserve the right to:
- Remove any content that violates these restrictions
- Suspend or terminate accounts that violate our policies
- Report illegal activities to appropriate authorities
Data Sharing
We do not sell or share your personal data with third parties for their marketing purposes.
We may share data with:
- Service Providers: Trusted third-party rendering providers and infrastructure services who are contractually bound to protect your data
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us at [email protected].
Opting Out of Information Use
You have the following options to control your information:
- Browser Settings: Configure your browser to refuse cookies (may affect website functionality)
- Personalized Advertising: Contact us at [email protected] to opt out of personalized advertising
- Email Communications: Use the unsubscribe link in our emails or contact us to opt out
- Account Deactivation: Request account deactivation by contacting [email protected]
- App Permissions: Manage or revoke app permissions in your device settings
Updates to the Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Effective Date" at the top of this Privacy Policy
- Sending notifications through the App or via email for significant changes
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Thank you for using SuperMaker AI!